Vibee For owners and users
Calendar and online bookings
Understand customer bookings and the internal diary. Create, move or cancel a booking.
Two different parts of the app
Customers book on a public page with available slots. The team works in an internal diary behind sign-in when the owner has configured it that way. Booking buttons and options depend on the individual app.
A customer booking
Choose a service and time
Open the public link, choose a service and a staff member if offered. Select an available time from the form.
Enter your contact details
Check your e-mail and phone and confirm the booking. If someone took the slot meanwhile, choose another and try again.
Keep the confirmation
If the app sends a confirmation e-mail or a booking management link, keep it. Do not forward that link to other people.
Teamwork in the diary
Check the view
Sign in, open the diary and choose the date and an available view. Check the staff member, service and customer before making a change.
Create or move a booking
Use the configured form. Dragging in the calendar works only when that way of changing times is enabled in the app. After a change, check that it saved.
Cancel or complete
Use the corresponding action in the booking details. Cancellation, completion and deletion are different; the owner defines their names and effects.
Configure rules for your services
In my booking app, offer customers only available slots based on service duration and staff shifts. Prevent overlapping bookings for the same person. Configure confirmation and booking cancellation, and keep the internal diary behind sign-in.